Computer Repair | Network Repair | Web Hosting | Web Design

Resolving problems on your computer may require simple adjustments to your system settings or software, requiring only a small amount of time. In these cases you can receive telephone support to fix your problem at half the cost of an onsite visit. If you have WindowsXP Professional Edition it may even be possible for PTS to connect to your system through the internet and do the work for you remotely. Rates are by the half hour, so you may want to write down some general questions concerning any issue you've had in the past, big or small, to take care of it all at once. PTS can often handle your problems over the phone and/or over the internet. Shawn Burton has given instruction to telephone support techs for companies such as Gateway and CompUSA. Chances are, unless you have a hardware problem, we can help you save by performing the service remotely. Complete a ServiceRequestForm to have a technician call you today. Calls will be handled by order of request and severity, but you will receive a call during the same business day.

Price Guide

Telephone/Remote Computer Support
Telephone Support per 1/2hr
$35.00
Each Additional 1/2hr
$30.00
Remote Terminal Support
$40.00
Software Instruction/Consulting
$50.00
Remote Maintenance Plan