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Computer
Repair | Network Repair
| Web Hosting | Web
Design
Resolving
problems on your computer may require simple adjustments to
your system settings or software, requiring only a small amount
of time. In these cases you can receive telephone support
to fix your problem at half the cost of an onsite visit. If
you have WindowsXP Professional Edition it may even be possible
for PTS to connect to your system through the internet and
do the work for you remotely. Rates are by the half hour,
so you may want to write down some general questions concerning
any issue you've had in the past, big or small, to take care
of it all at once. PTS can often handle your problems over
the phone and/or over the internet. Shawn Burton has given
instruction to telephone support techs for companies such
as Gateway and CompUSA. Chances are, unless you have a hardware
problem, we can help you save by performing the service remotely.
Complete a ServiceRequestForm
to have a technician call you today. Calls will be handled
by order of request and severity, but you will receive a call
during the same business day.
Price
Guide
Telephone/Remote
Computer Support |
| Telephone
Support per 1/2hr |
$35.00 |
| Each
Additional 1/2hr |
$30.00 |
| Remote
Terminal Support |
$40.00 |
| Software
Instruction/Consulting |
$50.00 |
| Remote
Maintenance Plan |
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